Sikarin believes to achieve sustainable growth, the business must be based on the response to the needs of every stakeholder in a proper manner. That belief has been incorporated in the organization’s vision, mission, value and culture.
Based on Sikarin’s vision and the nature of business of a private hospital, public trust is the key to success. Marketing information shows the mouth-to-mouth communication is a most effective marketing tool. That communication will occur only if clients are satisfied and pleased with the services received. Hospital personnel serve as a key mechanism to customer satisfaction to the point that clients recommend someone they know to try the services at Sikarin. However, a service business has no tangible products to prove its quality.
Vision
The International Premium Hospital
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Mission
To provide standard medical services, continuously develop its administration to the international standards and build excellent relationship with every group of stakeholders and follow the good corporate governance principle.